Privacy Notice

Effective Date: December 14, 2025 | Last Updated: December 14, 2025

1) Who We Are

Single Seed Stays operates singleseedstays.com and manages guest stays at our properties.

Contact

713 Winfield Dunn Pkwy, #1043, Sevierville, TN 37876

2) Personal Information We Collect

We collect the following categories of personal information:

  • Identifiers and contact info: name, email, phone number, mailing address.
  • Reservation information: stay dates, guest count, and information you provide during booking or check-in forms.
  • Payment information: payment status and transaction details from our payment processor or booking platform (we do not store full card numbers).
  • Device and network data: IP address, device identifiers, browser information, and similar data when you use our website or guest Wi-Fi.
  • Security footage: video from exterior cameras at entry points.

3) Why We Collect and Use It

We use personal information to:

  • Provide and manage bookings and guest support.
  • Communicate with you about your stay.
  • Maintain safety, prevent fraud, and protect property.
  • Comply with legal, tax, and accounting requirements.
  • Send marketing messages only where permitted by law and based on your choices.

4) When We Share It

We share personal information only with:

  • Service providers who help us operate (booking, payment processing, maintenance/cleaning coordination, guest communications, Wi-Fi access, analytics).
  • Property owners (for co-hosted properties) for accounting and tax reporting.
  • Professional advisors (legal, accounting, insurance) as needed.
  • Authorities if required by law or to protect rights, safety, and property.

5) Cookies and Similar Technologies

Our site and our service providers may use cookies or similar technologies for site functionality, security, and analytics. You can control cookies in your browser settings, but some features may not work properly if you disable them.

6) Data Retention

We retain personal information only as long as reasonably necessary for the purposes above, including required legal, tax, accounting, and dispute-resolution needs. Where we cannot list a specific retention period for a category, we use the criteria of: active booking needs, legal obligations, and limitation periods for claims or disputes.

7) Your Privacy Rights

Depending on your state and whether a state privacy law applies to our business, you may have the right to request access, correction, deletion, and to opt out of certain processing (such as targeted advertising, and in some states, sale of personal data). Some state laws also require an appeals process if a request is denied.

How to submit a request:

Email contact@singleseedstays.com with the subject line "Privacy Request."

Appeal:

If we deny your request, you may appeal by emailing us with the subject line "Privacy Appeal."

8) Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) Changes

We may update this notice. The "Last Updated" date reflects the most recent version.